[14] Dealing with clients – kindness and compassion

Just me this week, no guest. My family and I went through an ordeal this week. While we were upstairs someone broke into our house and stole my handbag and car keys and then proceeded to drive off in my brand new car (6 months old). We are ok, and it could have been a lot worse. Having never gone through anything like this before it has given me a unique appreciation for grief and trauma and how people behave when they are at their most vulnerable.

I think there are some great lessons in here about care, kindness and compassion for people when they have no one looking out for their best interests. I have some advice and a gentle reminder about just how important and meaningful a lawyers role can play in someone’s life when they are at their most vulnerable.

As Ellen would say – ‘be kind to one another’